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Managed services
Outsource your IT management with confidence. 24/7 monitoring, dedicated support and proactive management of your infrastructure.
Managed services
Your IT in good hands
Our managed services allow you to entrust the management of your IT infrastructure to a team of certified experts, available 24/7. From proactive monitoring to multi-level technical support, including security management (MSSP), we cover all your operational needs.
Our ITIL approach guarantees structured management of incidents, problems and changes, with SLAs adapted to the criticality of each service. Focus on your core business while we watch over your systems.
Our offers
Service portfolio
Monitoring & Supervision
Proactive 24/7 surveillance of your IT infrastructure: servers, networks, applications, databases and cloud services with intelligent alerting.
Managed Security Services (MSSP)
Outsourced security management: firewall management, endpoint protection, patch management and vulnerability management.
Support & Helpdesk
Multi-level technical support (L1/L2/L3) with guaranteed SLAs. Incident management, service requests and automated escalation.
Infrastructure management
Administration of your servers, networks and cloud environments. Capacity planning, performance optimization and lifecycle management.
Reporting & Analytics
Custom dashboards, SLA performance reports, trend analysis and continuous improvement recommendations.
Automation & DevOps
Infrastructure as Code, deployment automation, secure CI/CD, orchestration and centralized configuration management.
Commitments
Service levels (SLA)
P1 — Critical
Blocking incident impacting production
P2 — Major
Significant degradation of a service
P3 — Minor
Limited impact, workaround possible
P4 — Low
Information request or improvement
Your infrastructure deserves permanent attention
Technical ecosystem
Technologies & Tools
Entrust us with your infrastructure
Dedicated 24/7 support and proactive management of your critical systems.